IT Support Assistant

Job Title:                             IT Support Assistant

Reports To:                        Service Desk Manager

Team:                                 IT

Contract:                             Permanent

Closing Date:                      18th September 2025

IT SUPPORT ASSISTANT - SCOTTISH EVENT CAMPUS

Comprising the SEC Centre, SEC Armadillo and the OVO Hydro, the Scottish Event Campus (SEC) is Scotland's premier venue for events, gigs, conferences, and exhibitions. We enjoy an enviable reputation as one of Europe’s most prestigious venues with the OVO Hydro consistently ranked in the top 3 busiest venues in the world, attracting over 2 million visitors per year.

As an IT Support Assistant, you will be responsible for working as part of the IT Team to help deliver the following:

• Provide technical support to users, resolving IT issues promptly and efficiently.
• Ensure high levels of customer satisfaction by providing excellent service and support.
• Assist in the maintenance and monitoring of IT systems and infrastructure.
• Work closely with other IT team members to ensure seamless IT operations.
• Assist IT Event Delivery Team when required, participating in support rota.

Key attributes:

Our ideal candidate is a motivated, reliable and professional individual who takes pride in their work and is committed to excellence. They are a strong communicator and a natural team player, with a proactive attitude and the ability to adapt to changing priorities within a busy environment.  They will be able to demonstrate good understanding of IT systems, networks and software, particularly within a Microsoft environment and will possess excellent troubleshooting skills. 

If this sounds like a role suitable for you, please send your CV and covering letter, outlining your skills and experience to peopleteam@sec.co.uk

For the full job description, please click here.