We are committed to making a visit to the Scottish Event Campus (SEC) an enjoyable experience for everyone.

Baby Changing

visit_accessibility_babychanging.jpgThere are baby changing facilities in all the accessible toilets, please ask a member of staff for the nearest one.

Bank

There are two Clydesdale Bank ATMs in the West lobby of the SEC Centre and one on the ground floor of The SSE Hydro.

Box Office

Tickets can be purchased online at www.sec.co.uk or www.thessehydro.com 24 hours a day, by calling the SEC Ticket Enquiry Line on 0844 395 4000* or in person from the main box office in the SEC Centre. For accessible area tickets, please call the SEC Accessible Ticket Booking Line on 0800 952 0110 or for group bookings, please call the SEC Group Booking Line on 0844 395 4010*.

Standard Opening Times

Main Box Office*:

  • Monday – Friday: 09:00 – 17:30
  • Saturday: 09:00 – 17:00
  • Sunday: closed*

Ticket Enquiry Line:

  • Monday – Friday: 09:00 – 17:30
  • Saturday: 09:00 – 17:00
  • Sunday: closed

*Calls will cost 7 ppm plus your network charge

**Please note these are the standard opening times of the SEC Centre Box Office. Out with standard opening hours, the venue box office will be open in line with any events taking place

The SSE Hydro box office opens one hour before doors to the arena opens and closes 30 minutes after the main act starts or at the end of the interval, unless otherwise stated.

SEC Armadillo box office opens once doors to the venue open and closes 30 minutes after the main act starts or at the end of the interval, unless otherwise stated.

If you have a query regarding tickets you have booked online, from thessehydro.com or sec.co.uk, please contact Ticketmaster Customer Service on 0333 321 9999.

Cloakroom

There are cloakrooms in two of our buildings – in the West lobby of the SEC Centre and on the ground floor of The SSE Hydro. They are open during many events and visitors can deposit items for the duration of the event for £2 per item, per day.

Please note that items cannot be left in the cloakroom overnight. For more information, or to find out if the cloakroom will be open for a specific event, please email us. 

Information Desk

The Information Desk is located on the ground floor of the SEC Centre adjacent to the main doors.

Vending Machine

Vending machines are available on the main concourse in the SEC Centre.

Wi-Fi

Free Wi-Fi is available throughout our buildings.

Medical Centre

For general medical enquiries and support, contact the Medical Centre in the SEC Centre who will be pleased to help visitors.

Our well-equipped Medical Centre is located at the east end of the concourse in the SEC Centre. There is also a fully equipped Medical Room on the ground floor of The SSE Hydro.

While on site, our medical staff can be approached directly, or via one of our stewards.

Breastfeeding

visit_services_breastfeeding.jpgBreastfeeding is welcome at the venue.

Read our Breastfeeding Welcome Award Training Refresher document.

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