Venue Security
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Security
We want you to have a great time and are doing all we can to keep you safe.
You can help us by looking out for each other. If you SEE anything suspicious, SAY something to our security team. We’ll SORT it.
SEE it, SAY it, SORTED.
Here’s what you need to know when attending an event:
Allow yourself time
Allow time for extra security measures (we suggest an extra hour). This will help prevent large queues and delays getting into the venue.
Don't bring unnecessary items
It is essential that you do not bring unnecessary items to the venue; this will help to speed up searches and your entry to the event.
(conferences/exhibitions)
Bag sizes - SEC Centre & Armadillo
All bags larger than A3 size (30cm x 42cm x 19cm) will be subject to searching on entry. Smaller bags may also be searched, dependent on event specific policies and random security checks.
(live entertainment)
Bag Sizes - SEC Armadillo and the OVO Hydro
Bags larger than A3 size (30cm x 42cm) are not permitted at live entertainment events at the SEC Armadillo or the OVO Hydro.
Be patient
Be patient with security checks and help the staff to help you. We know it’s inconvenient, but they are there to keep you safe.
Unattended property
Don’t leave bags unattended or anywhere they could cause a security scare. Never agree to look after anyone else’s bag.
Report it
If you spot someone acting suspiciously, report it to security staff or police immediately. Don’t leave it to someone else!
Emergencies
In an emergency, if you think there is an immediate risk, always call 999 and look around you for help from staff - especially those with radios.
Travel
Congress Road (the loop road in front of the OVO Hydro and Armadillo) may be closed to public vehicles at times.
The Drop Off and Pick Up Zone at the West of the Campus is in operation for events at the OVO Hydro, and drivers dropping off or picking up passengers will be directed there.
Incidents
If there is an incident, listen to staff and any announcements.
Ticket collection
The OVO Hydro & Armadillo box offices will not be open. Please go to the Box Office in the SEC Centre if you want to collect tickets, buy tickets or have a query about tickets.