The Scottish Event Campus (SEC) features the SEC Centre– five interconnected exhibition and meeting spaces, the iconic 3,000 seat SEC Armadillo and our most recent addition, The OVO Hydro – a 13,000 capacity concert, sporting and special events arena. With its infinite flexibility, the campus has gone from strength to strength and, with planned expansion and development, will continue to position Glasgow on the world stage.

Designed by world-renowned architects Foster + Partners, the SEC Armadillo is a Glasgow landmark with a unique style and practical, comfortable facilities for up to 3,000.

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SEC Centre offers five interconnected exhibition and event halls with a combined area of over 22,000sqm.

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A truly iconic structure, the 13,000 capacity OVO Hydro is Scotland’s home of live entertainment and is consistently ranked by Pollstar in the top 10 arenas globally.

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Home|About the SEC|Working At The SEC|Ticketing Admin Assistant - Live Entertainment

Ticketing Admin Assistant - Live Entertainment

Job Title:                            Ticketing Admin Assistant - Live Entertainment

Reports To:                        Ticketing Team Manager - Live Entertainment

Team:                                Ticketing - Live Entertainment

Contract:                            Permanent

Closing Date:                     17th May 2026

 

TICKETING ADMIN ASSISTANT – LIVE ENTERTAINMENT - SCOTTISH EVENT CAMPUS

Comprising the SEC Centre, SEC Armadillo and the OVO Hydro, the Scottish Event Campus (SEC) is Scotland's premier venue for events, gigs, conferences, and exhibitions. We enjoy an enviable reputation as one of Europe’s most prestigious venues with the OVO Hydro consistently ranked in the top 3 busiest venues in the world, attracting over 2 million visitors per year.

 

As a Ticketing Admin Assistant, you will be responsible for working as part of the Live Entertainment Ticketing Team to help deliver the following:

 

  • Build and maintain strong client relationships through effective communication with venues and promoters, providing system support and resolving queries within your portfolio.
  • Collaborate with ticketing partners to meet deadlines and ensure smooth event delivery.
  • Handle customer enquiries across all sales channels, including the accessible phoneline, in line with agreed service level agreements.
  • Support the integration of technology and digital processes to ensure efficient operations.
  • Take minutes for meetings, recording actions and distributing to stakeholders.
  • Collate team project work and prepare presentations.

Key attributes:

Our ideal candidate is a motivated, reliable and professional individual who takes pride in their work and is committed to excellence. They are a strong communicator and a natural team player, with a proactive attitude and the ability to adapt to changing priorities within a busy environment. We are seeking a candidate with the following attributes:

  • Ability to analyse sales data and forecast demand.
  • Strategic thinking to maximise revenue and optimise inventory allocation.
  • Excellent written and verbal communication skills.
  • Resilience and ability to thrive in fast-paced, deadline-driven environments.
  • Commitment to delivering exceptional service to promoters, organisers and customers.
  • Strong decision-making under pressure.
  • Efficient and organised approach to administration.

The role of a Ticketing Admin Assistant requires a unique blend of skills and attributes essential for success in a fast-paced and demanding environment. They will have a proven track record in event ticketing operations, particularly in on-sale management and exposure to high-volume live entertainment settings, is crucial. Proficiency in managing manifests, customer enquiries, seating plans, and organisation skills, combined with expertise in ticketing platforms and Microsoft Office, is necessary to streamline operations.

If this sounds like a role suitable for you, please send your CV and covering letter, outlining your skills and experience to peopleteam@sec.co.uk

For the full job description, please click here. 

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