The IRN-BRU Carnival

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*Event timings issued are a guideline only and may be earlier or later than originally published.

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Frequently Asked Questions

Important Rail Travel Information

RMT Network Rail strike action – December 2022 and January 2023

13-14, 16-17 December, 24-27 December as well as on 3-4 and 6-7 January.

Due to strike action, Scotrail services to and from Exhibition Centre Station will be significantly affected on the above dates,  please plan and prepare in advance of your journey. Consider alternative means of transport to and from events during this period. Further rail information is available via https://www.scotrail.co.uk/plan-your-journey/passenger-disruption/industrial-action

 

Autism Friendly Sessions

Autism Friendly sessions will take place from 12pm-3pm on Friday 23rd December, and from 4.00pm-9.00pm on Tuesday 10th January, offering visitors with autism and sensory processing disorders the chance to enjoy the rides with less queues and crowds, and to get used to their environment.

 

During the Autism Friendly sessions, the main hall lights will be on, music will be turned off or very low and the rides will be slower where possible (although the ride lights will still be on). At the end of each session, visitors to the Autism Friendly sessions are welcome to stay at the Carnival until it closes, but the music and lights will gradually return to their usual levels.

 

During the autism sessions there will also be quiet areas available, and sensory packs for guests.

 

Autism Friendly sessions are open to anyone who believes the environment will benefit them, and friends and family are welcome to join these sessions too.

 

We hope that these measures help as many people as possible to enjoy the IRN-BRU Carnival.

COVID-19 Customer Update

For more information on COVID safety measures in place and what can be expected when you attend events, please check here.

Digital Tickets

Your mobile is now your ticket.

Delivering the best purchase experience, digital tickets removes the inconvenience of visiting the box office in person or making a call to book. Purchase via OVOhydro.com or sec.co.uk and your tickets will be delivered straight to your device, when available. Your tickets will be stored in your TM account and can be accessed via the TM mobile app.

No more worrying if tickets will arrive in the post or hoping you get them in time for that important gift. The stress of losing or forgetting your tickets will be replaced with the confidence of knowing that they are stored securely on your device and are available for you at any time.

Transfer tickets quickly and easily to all members of your party, giving you the freedom to plan your journey to the venue. No need for everyone to arrive together or wait for that friend who is held up.

For more information about digital tickets, please click here.

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