James Plus Special Guests Happy Mondays

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*Event timings issued are a guideline only and may be earlier or later than originally published.

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Frequently Asked Questions

Accessible Ticket Booking

Customers who wish to buy tickets for accessible positions can do so online via our websites (ticketing powered by Ticketmaster), or by using our accessible booking line on 0141 576 3230 (open Mon-Fri 9am-2pm).

Venue Premium Seating Information

The Terrace

Our Terrace seats provide a range of VIP benefits for enjoying your favourite acts and events.

The ticket price includes:

  • Fast-track arena entry through our Hydro Club entrance
  • Elevated, reserved seat at the front of Level 2 for premium stage views
  • In-seat food and drinks service
  • A complimentary welcome drink on arrival
  • In-seat Merchandise delivery service

Please note:

  • The Terrace is located on Level 2 of the OVO Hydro.
  • Seats on the Terrace are accessed by stairs and may not be suitable for guests with accessible requirements
  • Terrace seats are raised, bar stool style
  • All food and drinks, other than the welcome drink, are payable on the night
  • The welcome drink comprises either beer, wine, spirits or soft drinks in standard measures

To find out more click here. 

The Nest

Our Nest seats provide a range of VIP benefits for enjoying your favourite acts and events.

The ticket price includes:

  • Fast-track arena entry through our Hydro Club entrance
  • Private, reserved seats with premium stage views
  • Access to the Capital Starsuite and Clubhouse lounges pre and post show

Please note:

  • The Nest is located on Level 3 of the OVO Hydro.
  • Seats on the Nest are accessed by stairs and may not be suitable for guests with accessible requirements
  • Nest seats are raised, bar stool style (Row B) or low, banquette- sofa style seats (Row A)

To find out more click here. 

Digital Tickets

We are launching Safetix on events with mobile ticketing. For more information on Safetix click here. 

Your digital tickets are unique to you. They can’t be copied, stolen or used as a screenshot and are always stored in your online account, safe and secure, wherever you are.

Your mobile is now your ticket.

Delivering the best purchase experience, digital tickets removes the inconvenience of visiting the box office in person or making a call to book. Purchase via OVOhydro.com or sec.co.uk and your tickets will be delivered straight to your device, when available. Your tickets will be stored in your TM account and can be accessed via the TM mobile app.

No more worrying if tickets will arrive in the post or hoping you get them in time for that important gift. The stress of losing or forgetting your tickets will be replaced with the confidence of knowing that they are stored securely on your device and are available for you at any time.

Transfer tickets quickly and easily to all members of your party, giving you the freedom to plan your journey to the venue. No need for everyone to arrive together or wait for that friend who is held up.

For more information about digital tickets, please click here.

Contactless Security Screening

At the SEC, we’re always looking for ways to make your experience even better. While we continue to keep safety and security our top priority, we're introducing new security screening technology to help make entry smoother and more seamless. Check the information below on how it works, so you can spend the minimum time waiting and the maximum time enjoying your visit.

Evolv Express is a contactless security screening solution that highlights threat items, while ignoring harmless personal items, as you walk through at a natural pace.

How does it work?

  1. Follow instructions from our team
  2. Keep all personal belongings with you during the screening process
  3. Simply Walk through the screening system; there's no need to stop unless directed to by security
  4. Have your ticket ready for scanning

View a map here.

If you have a medical condition that may limit certain security procedures, or use a wearable or implanted medical device, please inform staff as you approach and they will provide an alternative screening method.

Important Entry Information

Click here to see your 4 step entry process

How do I present my Proof of vaccination?

The preferred method is via the NHS Scotland COVID Status App. Paper or PDF certificates are also accepted.

Get prepared, click here for more information about the NHS Scotland COVID Status App.

Click here for more information on paper or PDF certificates. 

What if I’m exempt from vaccination?

The following exemptions apply:

  • under 18s
  • participants in vaccine trials (you must provide a clinical trial exemption certificate)
  • people who cannot be vaccinated for medical reasons (you must provide a medical exemption certificate)

Click here for more information on exemptions

I live elsewhere in the UK, how can I prove my COVID Status?

You can use the:

  • NHS COVID PASS app (England and Wales)
  • COVID NI app (Northern Ireland)
  • Paper letter of certification issued by England, Wales, Northern Ireland, Ireland, Jersey or Guernsey

I live out with the UK. How can I prove my COVID Status?

EU Covid Certificates are accepted.

If you're from other nations, such as the USA, you should use the same proof of vaccination within Scotland that you used to enter the UK.

How do you check my status?

In line with Scottish Government Guidance, our COVID Check Stewards in purple will check your vaccination status by using either the NHS Scotland COVID Check app, or visually inspecting your status on your mobile device or your paper certificate.

The app does not store or transmit any personal data during the process.

Are there other measures I need to be aware of?

Yes, please read our COVID Safety Measures carefully before attending.

Important Ticket Information

Please note: The SEC Box office is temporarily closed. We are currently processing all ticket purchases online rather than at the SEC Box Office for the foreseeable future.

Accessible tickets can be booked online, or you can call 0141 576 3230 (replaces 0800 952 0110 temporarily) (open Mon-Fri 9am-2pm).

VIP Packages

Seated VIP Soundcheck Package

Face Value + £35 on ticket price (+ booking fee)

  • Best tiered seats
  • A unique opportunity to attend 3 songs of the band's soundcheck
  • 15 minute Q & A session with the band, questions led by the audience
  • Exclusive gift
  • VIP souvenir laminate to take home
  • Priority early entry to the venue and access to the merch stall

An email will be sent one week prior to the show with the exact details for the sound check timing and early entry.

 

Early Entry VIP Soundcheck Package

Face Value + £35 on ticket price (+ booking fee)

  • An opportunity to enter the venue before other general admission guests
  • A general admission standing ticket
  • A unique opportunity to attend 3 songs of the band's soundcheck
  • 15 minute Q & A session with the band, questions led by the audience
  • Exclusive gift
  • VIP souvenir laminate to take home

An email will be sent one week prior to the show with the exact details for the sound check timing and early entry.

Digital Tickets

Your mobile is now your ticket.

Delivering the best purchase experience, digital tickets removes the inconvenience of visiting the box office in person or making a call to book. Purchase via ovohydro.com or sec.co.uk and your tickets will be delivered straight to your device, when available. Your tickets will be stored in your TM account and can be accessed via the TM mobile app.

No more worrying if tickets will arrive in the post or hoping you get them in time for that important gift. The stress of losing or forgetting your tickets will be replaced with the confidence of knowing that they are stored securely on your device and are available for you at any time.

Transfer tickets quickly and easily to all members of your party, giving you the freedom to plan your journey to the venue. No need for everyone to arrive together or wait for that friend who is held up.

For more information about digital tickets, please click here.

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